Frequently Asked Questions
Everything you need to know about Hairlust products, shipping, and more.
Are Hairlust products suitable for all hair types?
Yes, our products are formulated to address various hair concerns. Whether you have curly, straight, color-treated, or thinning hair, we offer specific ranges designed to provide the optimal nutrients for your unique hair type.
Are your products vegan and cruelty-free?
Absolutely. At Hairlust, we are committed to ethical beauty. All of our products are 100% vegan and certified cruelty-free, meaning no animal testing or animal-derived ingredients are ever used.
How long does shipping take?
Standard shipping typically takes 3-5 business days within Europe and 5-10 business days for international orders. You will receive a tracking link via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 14-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on products that have been opened or used.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and several local payment options like Klarna and MobilePay depending on your region.
Are Hairlust supplements safe to take during pregnancy?
While our supplements contain natural ingredients, we always recommend consulting with your doctor or healthcare provider before starting any new supplement routine during pregnancy or while breastfeeding.